The second-hand marketplace Members Voice Displeasure About Size Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Changes
Earlier, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
A different user, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods after backlash from users.